Privacy Statement

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Introduction

At eCourtbundle, we’re fully committed to ensuring your personal information is kept secure and never misused. This privacy policy covers our treatment of any personally identifiable information that we collect when you visit our website, use any of our products or services, or engage with us directly. It also describes our management of personally identifiable information that may be shared with third parties. This policy does not apply to companies we do not own or control, or people we do not employ or manage.

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Collection and Use of Information

We may collect personally identifiable information when you:

Visit our website
Fill out online contact forms
Complete surveys
Subscribe to our email marketing list
Contact us directly via phone or writing
Purchase products or services
Apply for employment with us

Personal data collected may include your name, address, company name, email address, telephone number, IP address, and payment details.

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Our Website

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Performance Cookies

We use Google Analytics to track your interaction with our website. Information collected includes:

IP address
Visited pages
Duration of session
Device type (Computer, Tablet, Mobile)
Browser type

This information is anonymised and used to improve our website’s performance. We only collect this data after you have consented to the use of cookies. See our Cookie Policy for more details.

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Contact Forms

We collect:

Name
Job title
Organisation
Telephone number
Email address

Processing is based on your consent to fulfil your request.

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Email Subscribers

We use Mailchimp for email marketing. Mailchimp is EU-US Privacy Shield certified. We collect:

First name
Last name
Email address

Subscribers receive updates, events, and promotions. You can opt out at any time via the unsubscribe link or by contacting us. See Mailchimp’s Privacy Policy for more information.

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eCourtbundle Software

Account Information

To deliver services, we collect:

Name & Company
Email address
Address
Telephone number

This is processed based on our contract with you.

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Usage Information

We collect data on how you use our software to improve our services. This is processed under legitimate interests.

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Applying for Jobs

For recruitment, we may collect your:

Name
Date of birth
National Insurance number
Bank details (if hired)

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Information Sharing and Disclosure

We will not sell or rent your personal data. We may share it only when:

We have your consent
It is required to fulfil a service or contract
Third parties provide a service on our behalf (under agreement not to misuse the data)
Required by law or legal process
Necessary to protect our services and terms of use

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Data Retention

We retain personal data for as long as necessary for:

Fulfilling the activity or contract
Business interests
Legal compliance

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Subscription Data

30 Days Before Expiry: Notification to export your data
30 Days After Expiry: Data remains available but retrieval may incur a charge
After 30 Days Post-Expiry: All data is deleted per our policy

See our Terms and Conditions and Microsoft Online Services Terms for more.

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Your Data Subject Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccuracies
Request erasure (where applicable)
Receive data in portable format
Object to direct marketing or certain processing
Restrict processing in some cases
Not be subject to automated decisions producing legal or significant effects

To exercise any of these rights, please contact us (see below). ID verification (two documents) is required:

Passport
Driving licence
Birth certificate
Utility bill (last 3 months)
Vehicle registration

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Future Processing

If we intend to process your data for purposes not stated here, we will update this policy. Please review regularly before submitting new data.

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Changes to this Policy

Last updated: July 2nd, 2019.

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Get in Touch

If you have any questions about this privacy policy or your data: hello@ecourtbundle.com